Key Responsibilities Respond promptly to inbound inquiries via phone email and chat from prospective travellers Understand client preferences and provide customized travel solutions including flights accommodations tours and transportation Utilize CRM tools to track leads manage follow-ups and maintain detailed records of client interactions Achieve and exceed sales targets and conversion rates by effectively closing sales Stay updated on travel trends destination information and industry best practices to provide informed recommendations Collaborate with the marketing team to provide feedback on lead quality and customer insights Assist clients with travel documentation including visas and insurance as needed Handle post-booking support addressing changes cancellations and customer inquiries to ensure satisfaction Requirements Bachelor s degree in Tourism Hospitality Business or a related field preferred 1-4 years of experience in travel sales customer service or a related role Proficiency in using CRM systems and travel booking platforms e g Amadeus Galileo Sabre is a plus Excellent communication and interpersonal skills with the ability to build rapport with clients Strong organizational skills and attention to detail Ability to work independently and as part of a team in a fast-paced environment Flexibility to work weekends or holidays as needed to accommodate client schedules Job Types Full-time Permanent Pay 22 000 00 - 50 000 00 per month Advantages Health insurance Leave encashment Paid sick time Paid time off Application Question s Have you worked on Brand Organic Leads Work Location In person