JOB DESCRIPTION Join us to lead technology support in a dynamic setting enhancing your career with growth opportunities Job Summary As a Software engineer III at JPMorgan Chase within the Consumer Community Banking division you will play a pivotal leadership role in maintaining the operational stability availability and performance of our production services Your responsibilities will include identifying troubleshooting and resolving issues to guarantee a seamless user experience Job Responsibilities Provide end-to-end application and infrastructure service delivery for successful business operations Execute policies and procedures ensuring engineering and operational stability Monitor production environments for anomalies and address issues using standard observability tools Escalate and communicate issues and solutions to business and technology stakeholders Lead incident problem and change management in support of full stack technology systems Required Qualifications Capabilities and Skills Formal training or certification on software engineering concepts and 3 years applied experience Proficiency on AWS Cloud Platform with system design application development testing and operational stability Hands-on experience with infrastructure as code tools such as Terraform and Helm chart Experience in designing deploying and managing Kubernetes clusters across various environments Minimum 4 years of experience in Kubernetes Terraform Python and Shell scripting technologies Experience with Continuous Integration and Delivery tools like Jenkins Preferred Qualifications Capabilities and Skills Ability to lead by example and guide the team with technical expertise Ability to identify risks issues for the project and manage them accordingly Experience with PostgreSQL AWS RDS Aurora or Teradata preferred ABOUT US