Pune IN-MH Position Type Full Time Requisition ID 12445 Level of Education Bachelors degree Years of Experience Less than 1 Year About Exela Exela is a business process automation BPA leader leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality productivity and end-user experience With decades of expertise operating mission-critical processes Exela serves a growing roster of more than 4 000 customers throughout 50 countries including over 60 of the Fortune 100 With foundational technologies spanning information management workflow automation and integrated communications Exela s software and services include multi-industry department solution suites addressing finance accounting human capital management and legal management as well as industry-specific solutions for banking healthcare insurance and public sectors - Through cloud-enabled platforms built on a configurable stack of automation modules and 17 500 employees operating in 23 countries Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner NA Role Objective To provide analytical and reporting support to business operations enabling data-driven decision making and continuous process improvement Key Responsibilities Collect clean and analyze operational data volumes productivity SLA adherence quality attrition Develop and maintain reports trackers and dashboards to support daily weekly and monthly reviews Translate HMPO QA feedback and process rejections into actionable insights for operations Collaborate with Ops WFM and QA teams to identify root causes of delivery gaps Support special projects automation workflow transitions cost optimization initiatives Document findings SOPs and insights in a structured manner Desired Skills Strong analytical and problem-solving abilityProficiency in MS Excel G-Sheet pivot lookup formulas PowerPoint Google Slides and Looker StudioCommunication and presentation skillsAdaptability and curiosity to learn complex business processes Qualification BBA B Com B Sc or equivalent with focus in Business Analytics OperationsFresher or 0-1 year experience in business analysis MIS reporting preferred Disclaimer Exela is committed to creating a diverse setting and is proud to be an equality opportunity employer Qualified applicants will considered for employment without regard to their race color creed religion national origin ancestry citizenship status age disability gender sex marital status sexual orientation gender identity gender expression veteran status genetic information or any other characteristic protected by applicable federal state or local laws Exela recruiters or representatives will only contact you from emails ending with exelaonline com exelatech com lexicode com rustconsulting com or ersgroup com We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process

📌 Jr. Business Analyst (Maharashtra)
🏢 Exela Technologies
📍 Maharashtra