20 Nov 2025 Business Unit Taj Santacruz Mumbai Department Security Description About IHCL Indian Hotels Company Limited IHCL is a part of the Tata Group and is one of South Asia s largest and most iconic hospitality companies With a legacy of over 120 years we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels resorts and palaces Careers at IHCL At IHCL we believe our employees are our greatest asset We are committed to fostering a dynamic work setting that encourages innovation collaboration and personal growth Join us in creating memorable experiences and shaping the future of hospitality Explore exciting career opportunities with us and be a part of a vibrant team that values passion excellence and diversity Job Objective This position exists for the purpose of ensuring the smooth day-to-day operations of the Security Safety department This role is responsible for overseeing and implementing security and safety protocols conducting regular risk assessments managing patrols and providing detailed reports on security and safety performance Essential Job Tasks Manages daily security and safety operations ensuring all protocols are followed across the property Supervises security staff oversees surveillance and coordinates emergency response actions Implements fire and life safety programs audits compliance with security standards and prepares detailed incident reports Leads training and awareness initiatives for staff to promote a proactive safety culture Areas of Responsibility 1 Supervision of Security Safety Teams Daily Operations Oversee the daily activities of security personnel and safety stewards ensuring adherence to security protocols and safety regulations Provide guidance to the team and ensure they are properly positioned to manage key areas across the property Operational Readiness Ensure that all personnel are equipped with the necessary safety equipment and briefed on daily operational tasks Supervise routine checks and preparedness measures across the property Performance Monitoring Conduct performance reviews of the team ensuring that safety and security standards are maintained Provide feedback and suggestions for improvements 2 Patrolling Safety Checks Incident Response Security Patrolling Oversee and manage regular patrols of the premises Ensure that any potential security breaches are identified and addressed in a timely manner Safety Inspections Conduct thorough safety checks across all areas of the property identifying and correcting any safety violations or hazards Incident Response Reporting Respond to all security and safety incidents coordinating with the security team and external authorities when necessary Provide accurate and detailed incident reports 3 Access Control Surveillance Surveillance Monitoring Oversee CCTV systems ensuring that all areas of the property are monitored effectively Escalate any suspicious behaviour or activities for further investigation Access Control Manage access control measures across restricted areas ensuring that both personnel and visitors comply with access protocols 4 Fire Life Safety Emergency Preparedness Fire Life Safety Supervise and conduct fire drills in accordance with company protocols Ensure firefighting equipment is operational and compliant with safety regulations Emergency Procedures Train staff on emergency response procedures ensuring that they are prepared to handle fire and medical emergencies effectively 5 Incident Reporting Safety Audits Documentation Incident Reporting Record and submit detailed reports on all security and safety incidents Ensure that reports are accurate and submitted in a timely manner to senior management for review Safety Audits Assist in conducting regular safety audits identifying any areas of non-compliance or improvement 6 Promoting Security Safety Awareness Training and Briefing Provide ongoing training to the security and safety team ensuring that they are knowledgeable about all protocols and procedures Safety Culture Foster a culture of safety throughout the property by leading by example and ensuring all personnel adhere to safety and security regulations Required Qualifications Degree in any discipline with certifications in fire safety first aid or occupational safety preferred Security safety certifications are advantageous Work Experience 7 to 10 years of experience in security or safety roles with supervisory experience Languages Needed in Position Fluency in English Hindi and local dialects Key Interfaces- External Local law enforcement fire department emergency medical services Contractors and vendors for security and safety system maintenance Key Interfaces- Internal Security Safety Department Engineering Maintenance Team Human Resources Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL we celebrate diversity and are committed to creating an inclusive environment for all employees We are proud to be an equal opportunity employer and do not discriminate based on race color religion gender sexual orientation age national origin disability or any other status protected by applicable law We encourage all qualified individuals to apply and join our team where every voice is valued and respected