About Sahaj Retail Limited Sahaj Retail Limited is a leading name in providing innovative and reliable retail and digital services to customers across India We aim to empower people through technology-driven solutions ensuring convenience trust and quality service Job Summary We are seeking a motivated and energetic Customer Support Executive to join our CRM department The role involves assisting customer queries with Phone Calls and Emails only Freshers with basic typing speed can also apply for this role Key Responsibilities Assist customers with there queries through calls and emails Handle customer queries and objections professionally to ensure successful conversions Maintain and update the customer database regularly Maintain call quality standards and comply with the company s CS process Provide feedback to the management team on customer needs problems and market trends Key Skills Competencies Basic verbal communication skills in Hindi and English knowledge of regional languages will be an advantage Goal-oriented and self-motivated Ability to handle rejection and remain positive Basic computer skills and typing Qualifications Experience Minimum 12th pass Graduation preferred 0-2 years of experience and Freshers with positive communication skills can also apply Experience in insurance telecom banking or retail sales will be an added advantage Job Type Full-time Pay 10 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Support Executive (West Bengal)
🏢 Sahaj Retail
📍 West Bengal