Job Summary RA Construction is seeking a highly motivated and versatile HR Cum Client Relations Manager to join our team This dual-role position will be responsible for overseeing all aspects of human resources within the firm while also playing a crucial role in building and maintaining strong lasting relationships with our clients The ideal candidate will possess a strong understanding of HR best practices excellent communication and interpersonal skills and a proven ability to manage client expectations and ensure satisfaction in a fast-paced real estate environment CANDIDATE SHOULD BE COMFORTABLE WITH OCCASIONAL 6 5 DAY WORKING CONDITION Key Responsibilities Human Resources HR Functions Recruitment Onboarding Manage the end-to-end recruitment process including job posting candidate sourcing interviewing and offer management Facilitate smooth onboarding for new hires Employee Relations Serve as the primary point of contact for employee queries grievances and concerns Promote a positive and productive work environment Performance Management Assist in developing and implementing performance appraisal systems goal setting and performance improvement plans Training Development Identify training needs organize and facilitate training programs and support employee professional development HR Policies Procedures Develop implement and update HR policies and procedures in compliance with labor laws and company objectives Compensation Benefits Assist in managing payroll advantages administration and compensation structures HR Administration Maintain accurate employee records manage HR databases and prepare HR reports Compliance Ensure compliance with all relevant labor laws and regulations Client Relations Functions Client Communication Serve as the primary point of contact for clients addressing inquiries providing project updates and resolving concerns in a timely and professional manner Relationship Management Build and maintain strong positive and long-term relationships with existing and prospective clients through regular communication and proactive engagement Client Satisfaction Monitor client satisfaction levels and implement strategies to enhance the client experience throughout the project lifecycle Feedback Resolution Collect client feedback analyze trends and collaborate with relevant departments e g project management sales to resolve issues and improve service delivery Sales Support Assist the sales team in understanding client needs providing relevant information and supporting pre-sales activities Post-Sales Support Ensure smooth handover of properties address post-possession queries and facilitate a positive client experience even after project completion Market Intelligence Gather insights into client preferences market trends and competitor activities to inform business strategies Qualifications Bachelor s degree in Human Resources Business Administration Communications or a related field MBA or relevant postgraduate qualification is a plus 2 years of proven experience in a similar HR and or Client Relations role preferably within the real estate or construction industry Strong understanding of HR principles practices and labor laws Excellent written and verbal communication skills with the ability to articulate complex information clearly and concisely Exceptional interpersonal and negotiation skills with a strong client-centric approach Proven ability to build rapport and trust with diverse stakeholders Strong organizational and time management skills with the ability to manage multiple priorities simultaneously Proficiency in HRIS software and MS Office Suite Word Excel PowerPoint Ability to work independently and as part of a team in a fast-paced environment High level of integrity discretion and professionalism Preferred Skills Experience with CRM software Knowledge of the local real estate market in Uttarakhand if applicable Ability to handle sensitive and confidential information with utmost discretion Job Type Full-time Pay 30 000 00 - 35 000 00 per month Benefits Leave encashment Paid time off Experience Human resources 3 years Required Work Location In person

📌 Female Hr & Client Relationship Manager (Uttarakhand)
🏢 Important Group
📍 Uttarakhand