Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents and is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open source backup and recovery product line Zmanda Zmanda com delivers up to 50 savings in total cost of ownership TCO and best-in-class performance BETSOL Global IT Services BETSOL com builds and supports end-to-end enterprise solutions reducing time-to-market for its customers BETSOL offices are set against the vibrant backdrops of Broomfield Colorado and Bangalore India We take pride in being an employee-centric organization offering comprehensive health insurance competitive salaries 401K volunteer programs and scholarship opportunities Office amenities include a fitness center cafe and recreational facilities Unified Communications and Cloud Contact Center Expert Results-driven and self-sufficient Voice and Telecom qualified with extensive hands-on experience designing deploying and managing enterprise voice and communications systems Highly skilled in Cisco Unified Communications Manager CUCM Cisco Unity UCCX Webex Calling and call routing strategies across hybrid and cloud environments Proficient and prompt in administering and optimizing Genesys Cloud and Genesys CCaaS platforms while promptly delivering seamless and scalable company solutions Possesses solid knowledge of network security principles and Azure IaaS to support secure reliable voice infrastructure Demonstrated ability to lead and execute complex telecom projects end-to-end with little to no reliance on external professional services Recognized ability for aligning telecom solutions with business needs while maintaining operational excellence and compliance with enterprise standards Core Competencies Cisco Call Manager CUCM UCCX Administration Webex Calling and VoIP Architecture Genesys Cloud Genesys CCaaS Deployment Support SIP Trunking Call Routing and Number Management Internet-based Access and Operations Network Security Best Practices for Voice Environments Azure IaaS Integration for Required Solutions Project Management Skills with Cross-functional Collaboration Telecom Systems Optimization Budget and Cost Control Excellent Team and Leadership Communication Skills Qualifications Experience range 4-7 years Work timings 4 30 00 PM - 3 30 a m IST Additional Information All your information will be kept confidential according to EEO guidelines