Team Leader Job Purpose The Team Leader plays a critical supervisory role within Stellar Cinema Gandhidham ensuring the smooth and effective operation of the cinema during their assigned shifts The position requires hands-on management of staff facilities customer service and health safety protocols maintaining the high standards expected by Stellar Cinema Key Responsibilities Operational Oversight Supervise daily cinema operations including ticketing food beverage counters ushering and auditorium readiness Ensure film screenings begin promptly and technical issues are reported and escalated immediately Manage shift transitions ensuring smooth handovers and proper communication of operational updates Team Leadership Lead motivate and guide front-line staff during the shift Allocate tasks and monitor team performance to ensure operational targets and service standards are met Support the induction and on-the-job training of new staff members Customer Experience Ensure guests receive excellent service and a consistently enjoyable moviegoing experience Address customer complaints feedback or escalations promptly and professionally Monitor lobby auditoriums restrooms and all guest-access areas for cleanliness and order Health Safety Security Conduct opening and closing checks ensuring all health safety fire and security procedures are followed Act as first point of contact in the event of emergencies or incidents Maintain daily compliance checklists and ensure reporting of safety or maintenance concerns Cash Handling Administration Supervise POS terminals and oversee accurate cash handling procedures Perform safe counts till reconciliations and complete end-of-shift documentation Report discrepancies equipment malfunctions and unusual incidents to the General Manager Oversee accurate billing and cash management Assist in daily cash reconciliation and report discrepancies Monitor stock levels of concessions and report shortages Training Development Coordinate with projection security and housekeeping teams for smooth show operations Assist in onboarding and training of new staff Conduct briefings and refreshers on operational protocols and customer handling Coordination Coordinate with projection security and housekeeping teams for smooth show operations Liaise with vendors or contractors as per instructions from management Job Types Full-time Permanent Pay 15 000 00 - 18 000 00 per month Work Location In person

📌 Team Leader-cinema Operation (Gandhidham)
🏢 Luxary Cinema
📍 Gandhidham