Position Overview Client is launching a premier fitness facility in Gurgaon India featuring a state-of-the-art gym spa restaurant and retail space The Fitness Manager will play a critical role in driving the successful launch and ensuring smooth efficient operations post-launch This leadership position requires a dynamic individual with strong operational expertise exceptional team management skills and a deep understanding of the Indian fitness industry Key Responsibilities Pre-Launch Phase Collaborate with the Operations Head to develop and execute a strategic launch plan for the facility Oversee the setup and readiness of all gym equipment amenities and safety systems prior to opening Recruit train and onboard a high-performing team of fitness trainers group class instructors and support staff Design class schedules personal training programs and streamlined member onboarding processes Develop comprehensive Standard Operating Procedures SOPs safety protocols and customer service guidelines to ensure operational excellence Post-Launch Operations Manage daily operations of the gym group fitness classes personal training services spa cafe and retail shop Ensure an exceptional member experience through consistent service quality facility maintenance and staff engagement Lead mentor and evaluate staff performance fostering a culture of continuous learning and career development Support and monitor trainer performance to maintain exceptional client experience Drive membership growth by implementing strategies to attract new clients and retain existing ones Oversee revenue generation across fitness services ensuring financial goals are met through effective management of personal training group classes and other offerings Ensure strict adherence to Indian health safety and hygiene regulations Conduct regular inspections of equipment and coordinate timely maintenance or repairs to minimize downtime Address member inquiries feedback and escalations promptly and professionally to maintain high satisfaction levels Foster strong client relationships to enhance retention and overall member engagement Qualifications Skills Bachelor s degree in Sports Science Physical Education Business Administration or a related field preferred Valid fitness certification from a recognized organization e g ACE NASM ACSM ISSA INFS is mandatory Minimum of 5 years of experience in the fitness industry with at least 2 years in a managerial or leadership role Prior experience in launching a fitness facility will be an advantage Strong leadership team management and interpersonal communication skills In-depth knowledge of modern fitness trends equipment and group exercise formats Flexibility to work evenings weekends and holidays as required Familiarity with local compliance requirements labour laws and safety regulations in India Job Type Full-time Work Location In person

📌 Fitness Manager (Haryana)
🏢 TSS INFORMATION SYSTEMS PRIVATE LIMITED,INFOPARK,KOCHI
📍 Haryana