About The Position RADCOM legal office in India is based at Delhi We are expanding our presence and currently looking to hire Requirements 3 years experience working as a support engineer Network Engineer deployment Engineer Solutions Engineer integration Engineer in the telecom deployment industry BE Bsc in CS EE Telecommunications graduate with honors from an elite university - 70 - 90 depending on the colleges Delhi university a plus Telecom Knowledge Mobile Data IMS 5G Linux OS SQL knowledge - Mandatory Oracle DB scripting - a plus Open stack Cloud based infrastructure OpenStack VMware knowledge is a plus System wide view able to understand and follow complex network environments including Virtualized OpenStack clouds Scripts development in Pearl Python Shell and Bash - Advantage Be available to work off business hours to address critical matters situations based on Radcom s on-call support model Willing to work in evening and night shifts Fluent English - Mandatory Valid passport Responsibilities Based in RADCOM India offices Delhi India Responsible for all the technical support aspects required by the client for RADCOM s solutions including integration deployment and customization of applications and KPI reports for individual customer needs Support and deployment of Radcom s solution at cloud-based customer environments case to case basis Having very good customer interaction interface and able to drive customer calls independently Able to drive and deliver internal customer small project - end to end handling along with taking care of all internal required communications Working closely with the management on customer updates and future plan Daily maintenance and problem resolution System patches and software upgrades and routine system configuration Identifies diagnoses and resolves issues related to System with positive troubleshooting and root cause finding If required travel to on-site support outside India training installation and configuration etc

📌 Advance Support Engineer (us Shift) (India)
🏢 Radcom
📍 India