Position Client Engagement Trainee Location Ernakulam Type Entry-Level Full-Time About the Role We re looking for a motivated and detail-oriented Client Engagement Trainee to join our team in Ernakulam This is an excellent entry-level opportunity for individuals eager to start a career in business development sales support or client relationship management In this role you ll play a key part in ensuring client satisfaction identifying growth opportunities and supporting internal teams to deliver exceptional service Key Responsibilities Engage with existing clients via email phone and chat to assess satisfaction and explore new service opportunities Understand client requirements and create tailored proposals service recommendations and quotations Follow up on proposals to support lead conversion and successful deal closures Identify upselling and cross-selling opportunities based on client feedback workflows and business goals Coordinate with the Accounts team to ensure timely invoicing and manage follow-ups on outstanding payments Work closely with service delivery and front-end teams to ensure consistent and high-quality client interactions Maintain accurate records of client communications proposals feedback and sales progress using internal systems Support the sales team by nurturing leads and helping discover recent revenue opportunities Learn internal systems and tools to align client expectations with service capabilities What We re Looking For Strong attention to detail and excellent time management and organizational skills Exceptional written and verbal communication skills A proactive client-focused mindset with a positive attitude Ability to work collaboratively with cross-functional teams Eagerness to learn grow and adapt in a dynamic setting Familiarity with CRM tools and Microsoft Office is an added advantage Qualifications Bachelor s degree completed or currently pursuing in Business Administration Marketing Communications or a related field Internship or project-based experience in client servicing sales support or account management is a plus Job Types Full-time Fresher Work Location In person

📌 Client Engagement Executive/trainee( Freshers) (Kerala)
🏢 Analytix Arabia Management Consultant
📍 Kerala