About Us Satopradhan Private Limited is an e-commerce platform and here we deliver healthier alternatives including a range of organic natural groceries personal care items Bioenzymatic cleaners and many more all over India Located in Amritsar Punjab we ve been dedicated to offering sustainable alternatives for a holistic lifestyle since 2019 Our work culture is unique peaceful familial and centred around your well-being To know more about us visit our ecommerce website Satopradhan com At Satopradhan we are looking for Customer Support Specialists for providing exceptional service and support to customers Required Skills Qualifications A bachelor s degree in any stream Prior experience in customer service or a related field is advantageous Excellent communicationand interpersonal skills Solid problem-solving and analytical abilities Key Responsibilities Provide professional customer support via phone email and chat Assist with order processing returns and product queries Resolve customer issues and escalate when necessary Maintain records of customer support interactions and resolutions Share feedback and help improve our customer support systems Stay updated with product knowledge to offer better customer support Work timings 9 am to 6 pm Company Benefits Positive and peaceful work culture No partiality leg pulling bossy or rude behaviour Learning resources to enhance your skills Performance-based promotion Leaves CL ML EL and Holidays Overtime paid ESI Increments yearly To apply reach us at 86992-92575 or hr satopradhan com Job Types Full-time Permanent Pay 14 000 00 - 18 000 00 per month Benefits Health insurance Leave encashment Provident Fund Schedule Day shift Supplemental Pay Yearly bonus Ability to commute relocate Amritsar Punjab Reliably commute or planning to relocate before starting work Required Education Bachelor s Required Experience Customer support 1 year Required Language English Required Location Amritsar Punjab Required Work Location In person

📌 Customer Support Specialist (Punjab)
🏢 Important Group
📍 Punjab