Operations Executive-Corporate Health Check-ups OPD Department Operations Designation Operations Executives Location Dombivli Reporting To Centre Head Experience 1-5 years Healthcare Diagnostics preferred Job Summary The Operations Executive is responsible for the end-to-end coordination and execution of corporate health check-up programs ensuring a seamless experience for corporate clients and their employees This includes managing client coordination floor operations housekeeping billing doctor vendor management and MIS reporting The role is both administrative and operational and requires cross-functional coordination to maintain efficiency service quality and customer satisfaction Key Responsibilities 1 Corporate Health Check-Up Coordination Act as a single point of contact for corporate health Aggregators Coordinate health check-up schedules at the diagnostic centre or onsite at the corporate location Share health check-up packages consent forms and information kits with clients Ensure smooth onboarding and registration of corporate employees 2 Floor Management Supervise daily operations on the diagnostic centre floor ensuring Smooth patient client flow from registration to consultation to sample collection Proper signage and directions are maintained Minimal waiting time for corporate patients Coordinate between departments OPD pathology radiology etc for efficient service delivery Housekeeping Facility Hygiene Monitor housekeeping staff for cleanliness in all patient-access areas Ensure consultation rooms sample collection areas restrooms and waiting areas are sanitized and well-maintained Ensure proper waste disposal as per biomedical waste norms Check that breakfast and water arrangements are hygienically maintained Breakfast Hospitality Management Coordinate the availability of appropriate breakfast snack options for fasting client patients Ensure food is served in a hygienic and timely manner after fasting tests Liaise with the catering vendor or in-house kitchen to manage inventory and timely service Billing Accounts Coordination Ensure accurate billing is done for individual and bulk corporate health check packages Generate invoices and share them with the corporate accounts team as per agreed formats Maintain records of payments received pending and follow-up with clients or internal accounts team Coordinate with the accounts department to reconcile outstanding balances and vendor payments MIS Reporting Maintain and update daily weekly monthly MIS reports on Number of check-ups conducted Tests completed vs pending Report delivery timelines Revenue collection Feedback and complaints Present data-driven insights to management and corporate clients Prepare final health check-up reports and summaries for corporate aggregator teams Doctor Medical Staff Coordination Ensure doctor availability as per schedule Coordinate with consultants radiologists and technicians to manage patient flow Ensure timely consultation and report preparation Address doctor concerns related to scheduling or logistics Vendor Management Coordinate with vendors for Lab supplies Stationery Housekeeping materials Breakfast snack services Maintain inventory logs and ensure timely procurement Negotiate service levels and monitor vendor performance Handle vendor payments in coordination with accounts IT Software Handling Use diagnostic healthcare software to manage patient registration billing and report generation Ensure correct patient data entry and recordkeeping Report technical issues to IT support and follow up for resolution Customer Experience Issue Resolution Collect patient feedback at the end of the visit Handle on-the-spot queries complaints or service escalations Provide regular updates to corporate clients during large health camps Take corrective actions to improve overall service delivery Skills Competencies Robust coordination and multitasking skills Professional communication and client handling Time and resource management Working knowledge of diagnostic centre operations Basic understanding of medical terminology Proficiency in Excel Google Sheets MIS and healthcare management software Attention to detail and problem-solving Educational Qualifications Bachelor s degree in Healthcare Management Business Administration Life Sciences or related fields Diploma or Certification in Hospital Healthcare Administration is a plus Work Schedule 6 days a week including early morning shifts for fasting blood tests and corporate check- ups Occasional travel to corporate sites for health camps Job Type Full-time Pay 15 000 00 - 20 000 00 per month Education Bachelor s Preferred Work Location In person