Job Title Customer Care Executive Malayalam English Job Summary We are looking for a Customer Care Executive who can handle customer interactions efficiently and professionally Proficiency in Malayalam along with either English or Hindi is mandatory Knowledge of additional languages will be considered an added advantage Key Responsibilities Handle inbound and outbound customer calls with professionalism Provide accurate information support and solutions to customer queries Maintain records of customer interactions and follow-up activities Coordinate with internal teams to resolve customer concerns Ensure high levels of customer satisfaction and service quality Meet performance targets related to call handling response time and customer feedback Required Skills Qualifications Proficiency in Malayalam and either English or Hindi mandatory Solid communication and interpersonal skills Ability to manage customer issues with patience and empathy Basic computer literacy and familiarity with CRM systems preferred Prior experience in customer support or call center roles is an advantage Ability to work in a fast-paced environment with multitasking capabilities Additional Advantage Knowledge of more than two languages Experience in handling customer escalations Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Provident Fund Work Location In person
📌 Customer Care Executive ( Malayalam And English) (Kerala)
🏢 RigStreet Technologies
📍 Kerala
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