Duty Time 3 00 pm to 11 00 pm Female candidates only Key Responsibilities Outbound Calls Making calls to potential customers to introduce products or services explain their features and generate interest Inbound Calls Handling incoming calls from customers addressing their queries and providing solutions Lead Generation Identifying and qualifying potential customers and following up on leads to convert them into sales opportunities Sales and Customer Service Explaining products or services persuading customers to make purchases and ensuring customer satisfaction Relationship Building Developing and maintaining positive relationships with clients and fostering customer loyalty Record Keeping Maintaining accurate records of customer interactions call logs and updating customer information in the database Complaint Resolution Addressing and resolving customer complaints professionally and efficiently Target Achievement Meeting or exceeding daily weekly sales or engagement targets Product Knowledge Staying up-to-date on product knowledge features and benefits as well as industry trends Required Skills and Qualifications Communication Skills Excellent verbal and written communication skills with the ability to clearly articulate information and engage with customers Persuasion and Negotiation Ability to persuade customers handle objections and close sales Active Listening Ability to listen attentively to customer needs and concerns Customer Focus Strong customer service orientation and commitment to customer satisfaction Problem-Solving Ability to analyze situations identify solutions and resolve customer issues Time Management Ability to prioritize tasks manage time effectively and meet deadlines Computer Skills Proficiency in using computers CRM software and other relevant tools Adaptability Ability to adapt communication style and approach based on individual customer needs and preferences Job Types Full time Permanent Pay 12 000 00 - 13 000 00 per month Benefits Provident Fund Language Malayalam Preferred English Preferred Work Location In person Expected Start Date 22 11 2025

📌 Tele Calling Executive ( Duty Time: 3.00 Pm To 11.00 Pm) (Kerala)
🏢 Sapins Farm Products
📍 Kerala