Process new FASTag registrations and activations Verify customer documents and ensure KYC compliance Coordinate with issuing banks NPCIL systems for successful tag activation Monitor FASTag scans and toll deductions in real-time Troubleshoot failed transactions low balance cases and tag read issues Liaise with toll plaza operators for operational support Handle customer queries regarding balance recharges and disputes Resolve complaints related to double deduction incorrect charges or tag malfunction Educate customers on usage recharge methods and dispute escalation Reconcile toll transactions chargebacks settlements and refunds Maintain daily MIS reports on activations complaints and transaction status Highlight operational gaps and propose improvements Job Type Full time Pay 10 000 00 - 15 000 00 per month Experience Backend Support in GPS 1 year Required Work Location In person
📌 Backend Support (Telangana)
🏢 highway delite
📍 Telangana
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