Customer Service Executive - Fastag Inbound (Hyderabad)

Customer Service Executive - Fastag Inbound (Hyderabad)

30 Jul
|
IDFC FIRST Bank
|
Hyderabad

30 Jul

IDFC FIRST Bank

Hyderabad

Job Requirements Role Job Title Customer Service Executive-FAS Tag Inbound Function Department Customer Experience Job Purpose To manage Customer Correspondence received through e-mail Roles Responsibilities To manage Customer Correspondence received through e-mail and ensure that customers are responded within 24 hours Secondary Responsibilities Ability to effectively collaborate with internal and external teams stake holders Ability to manage challenging situations and go the extra mile Key Success Metrics Excellent written and spoken communication Positive understanding of FAS Tag products and processes Excellent on typing and MS Office skills Education Qualification Graduation Bachelor of Science B Sc Bachelor of Technology B Tech Bachelor of Computer Applications BCA Bachelor of Commerce B Com Bachelor of Business Administration BBA Post-graduation MBA PGDM Experience 00 to 02 Years of Experience

📌 Customer Service Executive - Fastag Inbound (Hyderabad)
🏢 IDFC FIRST Bank
📍 Hyderabad

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