Job description Communicate with customers to take orders answer queries and share updates Coordinate with the production team to ensure timely manufacturing of orders Liaise with the quality rejection team for product inspection and issue resolution Prepare quotations proforma invoices PI and order sheets in Excel Track orders from booking to dispatch ensuring on-time delivery Maintain order records stock updates and customer databases Follow up internally on delays rejections or customer complaints Share dispatch details and confirmations with customers Support management with MIS reports and order status updates Requirements Graduate in Commerce Business Administration Supply Chain preferred 1-2 years of experience preferred in order processing customer coordination or sales support manufacturing industry experience preferred Freshers can also apply Proficiency in MS Excel quotations PIs reports Strong communication and coordination skills Hindi English Ability to multitask problem-solve and manage timelines Detail-oriented process-driven and customer-first mindset Job Type Full time Pay 20 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location In person