About the Role We are hiring enthusiastic and customer-focused Customer Care Associates for a UK shift monthly rotational in a product-based company This role offers a great opportunity to build your career gain international process exposure and grow internally through job postings within the organization Key Responsibilities Handle inbound and outbound calls emails and chats for UK-based customers Resolve product or service-related queries in a professional and timely manner Maintain accurate records of customer interactions in the CRM system Ensure excellent customer satisfaction by providing empathetic and effective support Meet performance metrics such as response time resolution rate and quality standards Requirements Excellent communication skills in English spoken and written Ability to work in UK shifts with monthly rotational schedule Prior customer support BPO experience is an advantage freshers welcome Strong problem-solving and interpersonal skills Basic knowledge of customer service tools and CRM systems preferred Benefits Opportunity to work with a product-based company Internal Job Posting IJP program for career growth Positive work setting with learning opportunities Shift UK shift Monthly rotational Language English Required Job Types Full-time Permanent Fresher Pay 260 000 00 - 360 000 00 per year Perks Health insurance Provident Fund Language English Required Work Location In person
📌 Customer Care Associate (Punjab)
🏢 BJS Home Delivery
📍 Punjab
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