Role Overview We are seeking a passionate and experienced Regional Trainer with a strong background in premium luxury beauty retail This role is pivotal in enhancing the skills and knowledge of retail store staff including Beauty Advisors BAs through structured training programs and on-ground coaching The candidate should possess a deep understanding of skin consultation makeup techniques product knowledge and sales service excellence This position involves extensive travel across the assigned region to ensure consistent training delivery performance evaluation and implementation of learning initiatives Key Responsibilities 1 Training Delivery Execution Implement training programs for store teams BAs and new hires across the region Deliver engaging sessions on product knowledge sales techniques service behaviour and makeup application Conduct a mix of classroom virtual and on-floor training to drive behaviour change and skill enhancement Collaborate with external brand trainers to schedule and deliver product- specific trainings 2 Staff Coaching Performance Evaluation Monitor key sales KPIs e g conversion rate AOV UPT and design training interventions accordingly Conduct regular on-ground evaluations of store staff and provide constructive feedback Track BA productivity grooming service quality and recommend improvement actions where necessary Ensure effective onboarding training for all new staff in the region 3 Content Creation Customization Develop training content related to beauty categories brand storytelling customer service and product usage Work with brand training teams to source content for Top 20 brands in-store Localize training content based on regional trends and customer profiles 4 Training Administration Reporting Maintain accurate records of all training sessions conducted and staff trained Share weekly monthly training reports with central L D and operations teams Monitor staff engagement with e-learning platforms LMS ensure assessment completions and certification status 5 Market Intelligence Feedback Stay informed about current beauty industry trends product innovations and customer preferences Collect feedback from store teams and customers on product performance training needs assortment gaps etc Act as a bridge between the operations and brand teams to relay training and performance insights Candidate Profile 4-6 years of training experience preferably in premium luxury beauty retail Strong knowledge of beauty techniques including makeup application skincare consultation and product usage Exposure to retail operations and customer service excellence Excellent communication facilitation and interpersonal skills Strong analytical thinking and ability to link training to business outcomes KPIs Working knowledge of Microsoft Office tools PowerPoint Word Excel Comfortable with virtual training platforms and e-learning tools Willing to travel extensively within the assigned region Preferred Traits Passionate about beauty wellness and education Energetic approachable and a natural motivator Highly organized and self-driven with a proactive mindset Job Types Full-time Permanent Pay 500 000 00 - 1 000 000 00 per year Advantages Provident Fund Work Location In person

📌 Regional Trainer – Beauty & Personal Care (Tamil Nadu)
🏢 Aalayam Selveer c/o MAPA Solutions
📍 Tamil Nadu