Role Overview We are seeking a dynamic and strategic Consumer Head to lead our B2C retail e-commerce and marketing initiatives This role will be pivotal in shaping consumer strategies enhancing customer experience across physical and digital touchpoints and driving business growth The ideal candidate will bring a mix of strategic foresight and operational expertise with the ability to identify growth opportunities streamline processes and elevate our retail digital and consumer engagement to the next level Key ResponsibilitiesB2C Growth Strategy Develop and execute the overall B2C growth strategy focusing on revenue market share and customer base expansion Identify new consumer segments channels and partnerships online and offline to expand reach Drive innovation in consumer journeys across physical retail and digital platforms to enhance loyalty and retention E-commerce Digital Business Build and scale the company s e-commerce presence ensuring seamless customer experiences across platforms Oversee marketplace partnerships direct-to-consumer D2C channels and omni-channel integration Leverage data analytics and performance marketing to optimize traffic conversion and online sales Ensure alignment between online pricing promotions and retail strategies for consistency Retail Operations Excellence Oversee retail operations across all outlets to ensure seamless execution efficiency and profitability Build SOPs and operational frameworks to ensure consistency and scalability Monitor store performance consumer feedback and operational metrics to drive improvements Strengthen inventory management merchandising and in-store customer experience Marketing Consumer Engagement Lead integrated marketing campaigns digital offline influencer e-commerce and on-ground activations to strengthen brand presence Use consumer insights market trends and analytics to craft targeted marketing strategies Align marketing efforts with retail e-commerce and sales objectives Champion brand storytelling and innovative engagement initiatives to build stronger consumer connect Leadership Collaboration Partner cross-functionally with product operations technology and sales teams to align on business objectives Lead mentor and build a high-performing consumer retail and digital team Foster a consumer-first culture across the organization Key Skills Competencies Strong understanding of B2C business models retail operations e-commerce and marketing strategies Proven track record in scaling consumer-facing businesses driving omni-channel growth and delivering operational excellence Analytical mindset with the ability to translate data into actionable insights Excellent leadership communication and stakeholder management skills Cutting-edge and forward-thinking with a passion for consumer behavior retail and digital trends Qualifications Experience MBA PG in Marketing Retail Management E-commerce or related field 10-15 years of experience in consumer business retail operations e-commerce leadership or marketing Prior experience in scaling B2C businesses digital platforms retail networks or omnichannel strategies is highly desirable Job Types Full-time Permanent Pay 60 000 00 - 75 000 00 per month Benefits Provident Fund Ability to commute relocate Pilerne Goa Reliably commute or planning to relocate before starting work Preferred Work Location In person

📌 Manager Consumer Growth (Pilerne)
🏢 Josmo Studio
📍 Pilerne