Skill required Network Billing Operations - Problem Management Designation Network Svcs Operation Associate Qualifications Any Graduation Years of Experience 1 to 3 years About Accenture Accenture is a global skilled services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do Helps transform back office and network operations reduce time to market and grow revenue by improving customer experience and capex efficiency and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation What are we looking for o Previous experience of Invoice Processing Account Payable systems experience would be an added advantage o Flexible enough to work in any shift and irrespective of the timelines o Should be able to take complete ownership on the given accounts o Ability to multi-task and meet deadlines o Attention to detail o Assisting with performance reporting o Highly self-motivated to work independently within delegated authority with minimal or no supervision o Strong written and oral communication skills in English with clear and articulate in telephone conversation o Previous experience in organizing and prioritizing a varied workload o Being a Team Player able to communicate Roles and Responsibilities oIn this role you are required to solve routine problems largely through precedent and referral to general guidelines o Your expected interactions are within your own team and direct supervisor o You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments o The decisions that you make would impact your own work o You will be an individual contributor as a part of a team with a predetermined focused scope of work o Please note that this role may require you to work in rotational shifts Any Graduation