Position Customer Service Executive Voice - US Healthcare Domain Location Salt Lake Kolkata Shift Timing Night Shift Process Type US Healthcare - Inbound Outbound Calls Package 1 95 950 LPA Perks One side Cab Facility Night shift allowance - 0 to 3 000 PM MIP Incentive post training - 3K for fresher and 4500 for exp in international voice of more then 1 year Rotational shift predominantly night shifts 2 week offs -Rotational Split Full-time Students - Not Eligible Night Odd hours drop provided 7 pm to 7 am Day time no transport -One-way transport provided Self-Travelling Out of boundary - Not considered Job Overview We are looking for enthusiastic and customer-focused individuals to join our Voice Blended Support Team The ideal candidate should possess excellent communication skills a positive attitude and a commitment to delivering exceptional customer service in a dynamic shift-based environment Key Responsibilities Handle inbound outbound customer interactions via voice calls Resolve queries provide information and deliver outstanding service with courtesy and professionalism Maintain detailed and accurate call logs and follow standard operating procedures Achieve performance targets related to quality accuracy and customer satisfaction Demonstrate effective communication and listening skills to address customer needs efficiently Adapt to flexible shifts and rotational schedules as per business requirements Upsell or cross-sell products services when required Eligibility Criteria Graduates freshers with excellent communication skills are encouraged to apply Preference given to candidates with prior BPO experience and complete joining documentation Not eligible Candidates with degrees in B Tech M Tech MCA BCA MBA Hotel Management or other specialized technical streams Mandatory PAN card is required during the hiring process Interested candidates can contact us on this number Kashish-93540 76323 Monika- 98718 44095 Job Types Full-time Fresher Pay 10 000 00 - 18 000 00 per month Schedule Night shift US shift Language Hindi Preferred English Preferred Work Location In person Speak with the employer 91 98718 44095
📌 Customer Support Representative (West Bengal)
🏢 Saber Technologies Private
📍 West Bengal
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