Customer Support Specialist- Emea (8 Months Fixed Term Contract) (Haryana)

Customer Support Specialist- Emea (8 Months Fixed Term Contract) (Haryana)

30 Jul
|
Swapcard
|
Haryana

30 Jul

Swapcard

Haryana

Our Mission Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events We recognize the importance of teamwork in successful events that s why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events Our Vision At Swapcard we believe in the power of meaningful connections This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences Guided by our commitment to excellence and collaboration we aim to redefine the landscape of event technology setting new standards for engagement accessibility and impact Our Beliefs At Swapcard diversity is at the core of our success With 42 nationalities represented among our 180 team members we champion diversity as a catalyst for creativity collaboration and unparalleled innovation We believe that by embracing a multitude of backgrounds cultures and viewpoints we can truly understand and cater to the needs of our global community of event organizers and participants Our full remote opportunities empower our team to thrive no matter where they are in the world fostering a culture of flexibility and inclusion Swapcard s Interview process Our thorough interview process aims to identify exceptional talent to advance our mission while offering you a chance to explore your career potential at Swapcard 1 Screening Interview with a recruiter from our people team 2 A remote exercise to demonstrate and assess your skills 3 Manager review with your future reporting manager 4 Leadership review with one of our department leaders 5 Reference check conducted by our people team 6 Offer Swapcard s ValuesuD83EuDDE0 Curious We ask questions and try recent things We embrace new experiences and love to learn from others We are curious about what something is and WHY something is uD83DuDC7D Open-minded We welcome change as well as ideas and feedback from others We welcome people as they are and learn from each other s personal and professional experiences Human No masking who we are Empathy encourages a down-to-earth environment where we all feel comfortable and free to be human Creating bonds makes it easier to share ideas give feedback and ask for help Resilient Our challenges in life have only made us stronger and wiser We prefer the term experiment over failure because we always keep trying We are solution-oriented and find innovative approaches to succeed uD83CuDFC5 Ambitious Nothing is impossible We re always striving to get better seize opportunities and reach the top We are encouraged to dream big and believe in ourselves Benefits Reasons to Join SwapcardInternational team with 40 nationalities more on the way uD83CuDF0D Remote-first policy with headquarters in Paris uD83DuDDFC Thriving startup with career growth opportunities uD83EuDEB4 Open-minded culture that appreciates differences uD83DuDC7D Feedback-driven supportive curious team with a DIY mindset uD83EuDD14 uD83DuDEE0 Generous Paid Time Off to ensure you have time for what matters most uD83CuDFE1 Remote perks designed to optimize your working experience uD83CuDF81 In-person social gatherings to celebrate our achievements uD83CuDFDD 100 of your health insurance contribution paid by Swapcard uD83CuDFE5 Work-from-home budget one-off contribution for equipment in addition to your initial equipment setup uD83DuDD87 Co-working space budget to support remote work in professional environments uD83DuDCBC Learning budget to help you develop new and existing skills uD83EuDD13 Mental health care initiatives to support your well-being uD83EuDDD8 Equal Opportunity Swapcard is committed to upholding equal employment practices and making merit-based employment decisions We welcome individuals from all backgrounds abilities and experiences to apply regardless of race nationality religion sexual orientation gender identity pregnancy status age marital status and status as a veteran

📌 Customer Support Specialist- Emea (8 Months Fixed Term Contract) (Haryana)
🏢 Swapcard
📍 Haryana

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