Who are we looking for Customer Success Manager drives value for clients by optimizing managing business processes synthesizing data at regular intervals maintaining high-quality standards applying automation leveraging cutting-edge technology performing analyses updating business rules presenting results to the clients and answering queries on deliverables and generating focused insights Openings 1 Experience Min 3-5 Years of work experience Requirements Candidates having exposure to the Cybersecurity industry will be preferred not mandatory Past experience in working with Advanced Excel and in making powerful presentations will be a plus We welcome candidates with a range of degrees and backgrounds though sustained success with a significant volume of analytic and quantitative coursework is required Any bachelor s or master s degree in engineering Operations Management Research MIS Management Science Applied Mathematics Statistics or Econometrics will be entertained Roles 1 Developing and managing client portfolios 2 Analyzing customer data to improve customer experience 3 Hold product demonstrations for customers improve onboarding processes 4 Mediate between clients and the organization to achieve end goals 5 Handling and resolving customer requests and complaints 6 Minimize customer churn to increase customer retention What You can expect from us Competitive salary Technical coaching to ensure continuous professional growth Awards recognition for your hard work Job Type Full-time Pay 40 000 00 - 65 000 00 per month Perks Provident Fund Schedule Day shift Monday to Friday Supplemental Pay Quarterly bonus Application Question s Where are you currently residing City How many years of total experience do you have in Customer Success What s your notice period in-days What s your current annual salary Work Location In person Application Deadline 15 07 2025 Expected Start Date 28 07 2025