Job description Role Overview The Guest Relations Executive GRE in real estate acts as the first point of contact for clients visiting sales or experience centers They ensure a warm welcoming workplace provide accurate information and support the sales team creating a seamless and positive experience throughout the client journey Key Responsibilities Client Greeting Reception o Welcome walk-in clients and VIP guests with professionalism o Manage front-desk operations check-ins appointments and reception area o Manage Sales Gallery Reception o Hospitality Background will be preferred Client Assistance Communication o Address client inquiries in-person phone or email offering detailed property project information o Understand client preferences and guide them to suitable properties Sales Coordination o Schedule and facilitate site visits project tours and handover meetings in collaboration with the sales team Record-Keeping CRM Updates o Log walk-ins feedback complaints and follow-ups Maintain follow-up calls and update CRM and visitor logs Event Marketing Support o Assist in organizing open houses launch events and promotional activities Prepare materials like welcome folders Inter-department Coordination o Liaise with sales marketing housekeeping and maintenance teams to resolve guest needs Facility Maintenance o Ensure the reception waiting area and guest facilities are clean functional and inviting Required Skills Qualifications Education Experience o Graduate degree 2-4 years experience preferred real estate hospitality customer service Core Skills o Excellent verbal and written communication o Strong interpersonal skills polite confident and detail-oriented o Basic computer proficiency savvy with MS Office CRM tools visitor logs Job Types Full-time Permanent Pay 25 000 00 - 35 000 00 per month Benefits Provident Fund Schedule Day shift Supplemental Pay Yearly bonus Ability to commute relocate Mohali Punjab Reliably commute or planning to relocate before starting work Required Education Bachelor s Required Experience Guest relations 2 years Required Work Location In person Speak with the employer 91 (phone hidden)

📌 Guest Relation Executive (female) (Punjab)
🏢 TRINITi- Scaling new heights
📍 Punjab