Customer Service Representative US Support Night Shift Location Ahmedabad Gujarat Onsite Shift US Shift Night Shift Experience Required 1 3 Years We are seeking a proactive and customer-focused Customer Service Representative CSR to support US-based clients during night shift hours The ideal candidate will be responsible for handling customer interactions managing back-office support activities and ensuring accurate documentation and coordination across teams Key Responsibilities Provide end-to-end customer service support to US clients via phone and email Handle inbound and outbound calls including cold calling when required Cover front-desk activities including answering phones and greeting visitors professionally Manage client communication and coordination ensuring timely responses Schedule and coordinate meetings with clients and internal teams Prepare share and track quotations as per client requirements Perform back-office operations including data entry record maintenance and reporting Maintain accurate documentation of client interactions and transactions Ensure compliance with company processes and service standards Required Skills Qualifications 1 3 years of experience in Customer Service Client Support Back Office Operations Excellent English communication skills verbal and written mandatory Experience in client handling and cold calling Robust documentation and coordination skills Proficient in MS Office Word Excel Outlook Professional attitude with good interpersonal skills Preferred Candidate Profile Prior experience supporting US customers or international clients Comfortable working in night shift schedules Ability to multitask and handle high-volume communication Detail-oriented with strong organizational skills CustomerService CSRJobs USProcess NightShiftJobs ClientSupport BackOfficeJobs ColdCalling CustomerSupport AhmedabadJobs GujaratJobs InternationalProcess HiringNow

📌 Customer Service Representative (us Support – Night Shift) (Ahmedabad)
🏢 Trispoke managed services
📍 Ahmedabad