Job Title Chief Operating Officer COO Location Ahmedabad Gujarat Industry FinTech Digital Transactions Digital Gold COO Responsibilities Oversee day-to-day operations of the digital transactional platform Ensure smooth functioning of app website backend systems and transaction flows Coordinate closely with the tech team to resolve issues and improve platform performance Monitor digital gold allocation reconciliation and vault-related operations Manage KYC AML and compliance-driven operational workflows Ensure payment gateway operations settlements and refunds run smoothly Drive process improvements and establish strong SOPs across all operations Monitor platform uptime error logs API health and user activity Manage risk controls and ensure secure transaction handling Build and lead teams in operations customer support compliance and tech coordination Improve customer experience through productive service and quick issue resolution Collaborate with CEO on execution of strategy and product enhancements Track operational KPIs and ensure cost-efficient high-quality execution Maintain accurate dashboards reports and performance metrics Desired Background 8-15 years of experience in fintech or digital operations Strong exposure to payments wallets trading platforms or digital gold ecosystems Understanding of APIs payment flows reconciliation and platform functionality Experience managing KYC AML processes and regulatory operations Ability to coordinate with technology teams on releases bugs and system stability Strong skills in process building system improvement and execution management Leadership experience managing cross-functional operational teams Excellent problem-solving analytical and communication skills Engineering IT or operations background preferred MBA adds value Job Type Full-time Pay From 120 000 00 per month Benefits Food provided Application Question s Are you able to commute to Sindhubhavan Road behind Taj Hotel for this role How many years of experience do you have in fintech or digital operations Have you managed daily operations of a digital platform before Yes No Current Salary Expected Salary Notice Period Location Ahmedabad Gujarat Preferred Work Location In person