About us We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide We enable travel agents to book flights hotels holidays conveniently and we provide comprehensive end-to-end on-ground travel services We do over INR 1000 crore GMV sales and are growing rapidly Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows To fuel innovation and growth we have raised USD 5 5mn funds from marquee global investors Profile Overview Account Manager at TravClan is a key role that focuses on growing the volume of business done by agents You will be resolving agents grievances related to payments and services work on retaining every agent with a wonderful experience Growth Prospects Annual CTC - 5 4 to 7 5 LPA ESOPs promotions aggressive growth prospects read further Fast Appraisal - Despite Covid we had appraisals in 6 months in Jan July 2020 Aggressive Hikes - In May 21 Jan 22 Average Hike was 35 30 respectively Growth Path GM Director 35-50 LPA Head 18-35 LPA Manager 10-18 LPA Associate 5-10 LPA What s on Offer Work with a young passionate team to excel and make an impact Work directly with the founders Fast Career Growth with fast appraisals and fast salary increase A super passionate team with deep conviction which has stayed together during covid Very high ownership role in a fast-paced environment Great Culture - No hierarchy politics nonsense guaranteed Our founding team The founding team has aced their respective leadership roles at successful internet startups in India which are as follows Ashish- Cofounder leads technology Ex CTO Cars24 CTO FabFurnish Gaadi Arun- Cofounder leads product Ex Cars24 TravelTriangle TripFactory IIM Bangalore Chirag- Cofounder leads business Ex Oyo TravelTriangle IIM Ahmedabad IIT Roorkee Company Profile You read the detailed company profilehere To know more about us have a look at a few videos on Youtube What do we value We are a team of believers At the same time we are constantly learning and growing We are on an audacious mission and have a rock-solid belief we can get there We dream big yet we start small and start quickly We are not deterred by the extra effort needed to relentlessly execute iterate and execute to realize our dreams We are a team of differentiated and ambitious individuals united by a common goal We are a single team where every member is important We believe flexibility in roles and freedom to execute ideas are the two foundation values for aggressive growth We constantly protect and evolve our culture As a super energetic and experienced team we want to enjoy the time we spend together What we are looking for Roles Responsibilities The sole point of contact in building and managing a highly engaged community of business entrepreneurs agents Educating members about TravClan and managing 100-200 business accounts Working in close interface with the finance product and marketing team to build better processes products and reach respectively Healthy retention of agents while growing the volume of Agent s business through TravClan Ensuring customer delight while managing Agent s grievances related to payments services products etc Effectively managing feedback and escalations from customers and vendors Hosting country-wide offline and online events meet-ups of members from time to time Check if you fit in the role- You Must-Love Challenges Enjoy the Thrill of Closing Sales Be comfortable with Targets Enjoy speaking to clients on call You Can-Perform consistently Hustle Hustle Hustle You Want to-Improve business acumen Improve negotiation skills This role is not ideal for someone who is-Not comfortable with sales targets Not okay speaking with customers on call for a minimum of 4-5 hours daily Not valuable at resolving customer queries or escalations Not comfortable with long working hours i e 10 - 12 hours daily Not excited about working on Saturdays 6 days a week The Recruitment Process 1 Aptitude Test The first step of the recruitment process is a basic 50-minute aptitude test 2 Group Discussion If you clear the Aptitude Test the second step of the recruitment process would be a 20-30-minute group discussion round 3 Personal Interviews 2-3 video interviews Detailed discussions about the job profile company candidature are discussed in these rounds 4 Extending an offer On successfully clearing the interview rounds the job offer is extended to the candidate This includes financial benefits and many other benefits Important Points Office Location- Connaught Place Delhi Work Timings - 9 30 till work gets over You are considering joining a startup Building anything of value takes time The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace workplace You can expect 10-12 hours of work in a day Looking forward to having you on board with us

📌 Account Manager (New Delhi)
🏢 TravClan Technology India
📍 New Delhi