Role Overview The Jewellery Sales Executive is responsible for assisting customers in selecting jewellery ensuring excellent customer service and achieving sales targets The role demands strong product knowledge a pleasant personality and the ability to build trust with customers especially in high-value transactions like gold diamond and bridal jewellery Key Responsibilities 1 Customer Handling Greet customers and understand their preferences and requirements Assist customers in selecting jewellery pieces based on occasion budget and taste Offer detailed product explanations weight purity price design origin Handle customer inquiries and resolve complaints politely and effectively 2 Sales Conversion Suggest appropriate pieces and upsell cross-sell where suitable Convert walk-in customers into buyers through strong persuasion and relationship-building Meet or exceed daily monthly sales targets 3 Product Knowledge Maintain deep knowledge of gold silver diamond and other jewellery items Explain karat hallmarking making charges wastage and pricing components Stay updated on seasonal collections bridal sets offers and trends 4 Billing Documentation Coordinate with the cashier for billing exchange and return procedures Ensure accurate documentation of every sale invoice warranty card KYC if required Verify customer IDs for high-value purchases as per compliance rules 5 Visual Merchandising Ensure display counters are clean attractive and well-stocked Rotate and arrange jewellery items based on current promotions or seasons Assist in stock-taking and tagging of jewellery 6 Relationship Building Build long-term relationships with customers for repeat business Follow up with bridal and premium customers post-purchase Collect feedback and maintain a customer database CRM Skills Qualifications Minimum Qualification 12th pass Diploma Graduate Language Fluent Tamil Experience 1-3 years in jewellery retail sales preferred Pleasant personality and confident in face-to-face customer interaction Basic math skills for calculating weights prices and discounts Preferred Traits Trustworthy and ethical essential in handling gold jewellery Good memory to recall customers styles prices Groomed appearance and polite behaviour Willingness to work weekends and festive seasons Job Types Full time Permanent Fresher Pay 11 000 00 - 23 000 00 per month Benefits Health insurance Provident Fund Work Location In person

📌 Jewellery Counter Sales (Tamil Nadu)
🏢 Poongulazhi Jewellers
📍 Tamil Nadu