LevelL2Communication GoodEmail GoodExperience Range 4 -5 YearsRequired Skills Set Carry out the first level of troubleshooting on Windows OS and applications Awareness of OS related securities Responsible for Server Administration Troubleshooting and resolving all hardware issues Plan preventive maintenance activities DR BCP activities Installation and OS Support - Repair Re-Installation or fresh Installation Analyze system for failure and assist to restore files with help of operating system Apply patches to the OS applications or upgrade the applications as and when required as per the approval from the respective Team Leaders Administration of AD DNS DHCP DFS RDS services You will carry out administration support and maintenance of AD RAID Configuration knowledge Print File IIS server knowledge Extend technical support the Clients over email and phone Knowledge of Microsoft clustering Veritas Cluster Monitoring Management of Backup Restoration Following up with Vendors hardware software whenever required resolve issues by minimizing downtime s Creation of Knowledge base Knowledge in ITIL process for Incident Change and Problem management Work on the change request and recent Installations Raise and also technically update the tickets in ticketing system for all the issues handled Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined Knowledge of Vulnerability Hardening Patching on Windows servers Qualification GraduationCertification Any Technical Certificate e g Hardware Networking Course Computer course MCSE MCSA CCNA Active Directory

📌 Sr. Windows Admin (Maharashtra)
🏢 Important Group
📍 Maharashtra