Job Title Application Support Engineer - Education Domain Experience 1-3 Years Location CBD Belapur Client Visit also Employment Type Full-time Job Overview We are seeking a proactive and detail-oriented Application Support Engineer to provide technical and functional support for our digital evaluation and result processing system in the education domain The role involves managing application deployment server configuration database handling and supporting evaluation operations across centers Key Responsibilities Receive and process student raw data from departments for evaluation Create and maintain Result Analysis RA for result processing and digital evaluation Perform application testing and validation before deployment Install and configure Ubuntu 22 04 and all required applications for the digital evaluation system Deploy and manage digital evaluation applications on local or central servers Configure network connectivity assign static IPs and ensure smooth communication with evaluation centre Create and manage database replication for redundancy and performance optimization Write and execute basic to advanced SQL queries to extract data analyze issues and support root cause analysis Export results and reports from the portal in CSV format as per evaluation requirements Monitor system performance perform log analysis and troubleshoot application or network issues Provide technical assistance to End users evaluators training and queries local server admins and ensure system uptime during evaluation with email and chat support Collaborate with internal teams to resolve escalations efficiently Support continuous improvement of application deployment and maintenance processes CIA Triad 3 core principles - Confidentiality Integrity and Availability Confidentiality ensures that sensitive information is accessed only by authorized individuals Integrity guarantees that data is accurate consistent and trustworthy throughout its entire lifecycle Availability ensures that authorized users have timely and reliable access to information Configure monitor and maintain LAN WAN network infrastructure Troubleshoot connectivity issues and ensure stable network performance Manage switches routers and access points for optimized performance Implement IP addressing subnetting and VLAN configurations Configure and manage firewall rules NAT and VPN connections Monitor inbound and outbound traffic for potential threats Maintain access control lists ACLs and intrusion prevention systems IPS Perform regular security audits and log analysis for threat detection Implement policies for web filtering application control and bandwidth management Troubleshoot firewall-related connectivity issues between networks or servers Required Skills Strong knowledge of Ubuntu Linux 22 04 administration and command-line operations Experience in server setup configuration and deployment of applications Proficiency in system performance monitoring log analysis and troubleshooting Familiarity with user and permission management cron jobs and shell scripting for automation Hands-on experience with MySQL PostgreSQL installation and configuration Ability to create manage and replicate databases for redundancy and performance Skilled in writing basic to advanced SQL queries JOIN GROUP BY HAVING LIKE etc In-depth understanding of LAN WAN configuration and maintenance Knowledge of IP addressing subnetting and VLAN setup Experience in managing switches routers and access points Ability to troubleshoot network connectivity issues and optimize performance Expertise in configuring and managing firewall rules NAT and VPN connections Knowledge of Intrusion Prevention Systems IPS and Access Control Lists ACLs Experience performing security audits and analyzing logs for potential threats Understanding of web filtering bandwidth control and application-level policies Strong grasp of CIA Triad principles Confidentiality Integrity and Availability Knowledge of Apache Nginx web servers and related configurations Familiarity with testing validation and version control tools e g Git Ability to troubleshoot application database and network-level issues efficiently Solid ability to train and assist end-users evaluators and local admins Skilled in providing call email and chat-based technical support Experience with data handling Excel - CSV imports exports and large-scale result processing Excellent analytical problem-solving and communication skills Ability to work independently and under pressure during result processing cycles Work Environment Flexible to work in a rotational 24x7 environment including night weekend and holiday shifts during evaluation schedules Ready to travel at client location for go live support end user support Education Qualifications Bachelor s degree in Computer Science Information Technology or a related discipline 1-3 years of experience in application support or IT operations preferably in the education or evaluation domain Intrested candidate candidate can apply resume on hr techplusinfotech com Job Type Permanent Pay 180 000 00 - 250 000 00 per year Work Location In person

📌 Application Support Engineer (Maharashtra)
🏢 Techplus Infotech
📍 Maharashtra