Pay 15 000 00 - 20 000 00 per month WhatsApp your resume 91 (phone hidden) No Call Job Title Customer Relations Executive Location Kolkata Experience 1-3 Years Salary 15 000 - 20 000 per month Qualification Bachelor s degree in Business Administration Commerce or a related field Gender - male female Job Summary We are seeking a proactive and customer-focused Customer Relations Executive to manage client communications regarding pending orders payments and other customer concerns The ideal candidate will act as a bridge between the company and clients ensuring smooth transactions resolving issues and maintaining strong customer relationships Key Responsibilities Contact clients for follow-ups on pending orders overdue payments and account-related queries Coordinate with internal teams Sales Accounts and Logistics to resolve customer issues and provide accurate updates Maintain and update records of customer interactions transactions and discussions Send reminders and notifications regarding due payments and order status Address customer complaints and escalate complex issues to the appropriate department Assist in processing orders invoices and payment confirmations Ensure customer satisfaction by providing timely and skilled responses Build strong relationships with clients to enhance customer retention and loyalty Identify opportunities to improve customer service processes and recommend solutions Required Skills Bachelor s degree in Business Administration Commerce or a related field 1-3 years of experience in customer service sales coordination or accounts receivable roles Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to manage multiple client accounts and prioritize tasks efficiently Proficiency in MS Office Excel Word Outlook and CRM software Knowledge of invoicing payment follow-ups and sales support operations is a plus Ability to work independently as well as in a team Benefits Competitive salary Opportunity to work with innovative tools and real-time data Growth opportunities within the company Supportive and collaborative work environment Job Type Full-time Benefits Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule Day shift Supplemental Pay Yearly bonus Work Location In person Job Types Full-time Permanent Pay 15 639 94 - 26 821 93 per month Benefits Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location In person

📌 Customer Relations Executive (West Bengal)
🏢 Infra Trade
📍 West Bengal