Drive Customer Experience- Drive Collections Efficiencies- Responsible for reducing customer outstanding- Responsible for Process Adherence Process Audit Scores- Customer Query Management by ensuring TATs are met- Handles escalated customer complaints queries through direct reportees generated via phone calls emails or walk-ins- Current Process Creation wherever applicable- Coordinates between departments and the customer to resolve customer queries- Represents customer queries at the Corporate Office- The position requires you to work on Saturday Sunday and you can avail comp off in lieu as set by your supervisor s ref updazz com
📌 Executive - Client Relationship Management (4-8 Yrs) Delhi Ncr (after-sales/customer Service)
🏢 Pride Circle
📍 Delhi
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