Overview Join us in making the world s first Cognitive ERP The Zero Time to Value Product Manager Principal will drive the strategic direction execution and creation of agents that solve customers 10x problems This individual is part of the team that automates key tasks for customers and Epicor Consulting Services related to customer onboarding upgrades and migrations This role is critical in shaping our long-term product roadmap for LLMs RAG and AI UX This individual ensures that our offerings not only delight our customers in hard-to-replicate margin enhancing ways but also anticipates future trends in artificial intelligence and machine learning The ideal candidate is a visionary leader with a proven track record in customer-centered product management deep technical acumen in AI and the ability to collaborate effectively across cross-functional teams Epicor At Epicor we re a dynamic forward-thinking technology leader in ERP for manufacturing distribution and retail customers We have deep roots in startup culture and a bold vision for the future We harness decades of enterprise software expertise and the innovative spirit of our founders and acquired companies to drive cutting-edge solutions in AI and beyond Our culture celebrates exceptional talent agile collaboration and continuous learning We empower our teams to transform industries and redefine what s possible Our Culture Innovative Agile Environment Enjoy the freedom of flexible work hours and dedicated innovation time that empowers you to experiment iterate quickly and embrace a fail forward mindset Exceptional Talent Continuous Growth Join a team that actively seeks out and nurtures exceptional talent through creative hiring ongoing mentorship and tailored professional development opportunities Empowering Leadership Transparency Work with leaders who communicate a clear inspiring vision promote open dialogue and trust you with the autonomy to take ownership of your projects Collaborative Results-Driven Team Thrive in a culture that values accountability small focused teams and action-oriented collaboration where every milestone is celebrated as a collective success What We d Love to See Working Backwards Demonstrates mastery of customer empathy working backwards from customer pain points to validate the customer problems ideal customer profiles and value propositions Founder Mode Mindset Demonstrates an entrepreneurial spirit by taking full ownership embracing creative problem-solving and relentlessly challenging the status quo to drive innovation and continuous improvement Prototyping Pro Quickly generates prototypes to get early feedback from internal stakeholders and customers Strategic Direction Prioritization Lead the orchestration of strategic direction and set priorities for our AI applications and functionalities Define the vision and roadmap that drive innovation in AI-driven products Duties Responsibilities Mastery of Senior-Level Product Management Demonstrate complete ownership of high-level product management duties and responsibilities ensuring best practices and strategic excellence across the AI product portfolio Strategic Direction Prioritization Lead the orchestration of strategic direction and set priorities for our AI applications and functionalities Define the vision and roadmap that drive innovation in AI-driven products Product Portfolio Roadmap Management Oversee the entire lifecycle of the product portfolio from ideation through development launch and iterative improvements Partner with executive leadership peers and Product Development to create and manage a multi-year AI product roadmap Enhancement Customer Request Prioritization Balance new feature development with enhancements based on customer feedback and emerging market trends Prioritize improvements and requests to maximize product impact and ROI Pricing ROI Analysis Evaluate and update pricing models using customer value and ROI analysis ensuring that pricing strategies align with the value delivered by AI modules and features Cross-Functional Team Leadership Independently run cross-functional team meetings coordinating efforts across engineering data science UX and marketing to align product initiatives with business goals Go-to-Market Strategy Support Collaborate with the Product Marketing team to develop comprehensive go-to-market plans This includes identifying reference customers managing beta programs enabling sales training and producing sales materials and demos tailored for AI products Customer Advisory Engagement Lead and facilitate customer advisory meetings to gather deep insights validate product directions and ensure that customer needs are central to the AI product strategy Trend Monitoring Innovation Stay current with external trends in artificial intelligence machine learning and data science integrating emerging technologies and methodologies into our products and processes Knowledge Skills Abilities Expert Product Management Knowledge Proven expertise in managing complex products with a deep understanding of product management including customer empathy and validation feature prioritization lifecycle management and strategic roadmapping Advanced AI Machine Learning Acumen Extensive knowledge of AI and machine learning frameworks algorithms and technologies Ability to evaluate select and integrate state-of-the-art AI solutions into product strategies Analytical Financial Expertise Strong analytical skills paired with financial acumen enabling data-driven decision making and the ability to perform rigorous ROI analyses Leadership Communication Exceptional leadership abilities to inspire and manage cross-functional teams combined with outstanding written and verbal communication skills for clear articulation of product visions and strategies Agile Methodology SDLC Understanding Familiarity with Agile methodologies and the software development lifecycle to effectively oversee iterative product development in a dynamic environment SaaS Cloud-Based Platforms Experience with SaaS models and cloud-based AI solutions ensuring scalability and reliability of product offerings in competitive markets Previous ERP experience is a plus Required Qualifications Experience 10 years of progressive experience in product management with a demonstrated track record of success in launching and scaling technology products preferably in AI machine learning or related fields Industry Expertise 2 years of specialized experience within the AI domain demonstrating deep technical and market understanding Education Bachelor s degree in Computer Science Engineering Business or a related field or equivalent experience Advanced degrees MBA Master s in AI ML are a plus Additional Qualifications Programming Skills Basic proficiency in coding languages e g Python C to engage more deeply with technical teams and validate approaches Data Engineering Exposure Familiarity with ETL processes and data pipeline concepts to better understand underlying data flows Hands-On ML Frameworks Experience with AI ML frameworks such as TensorFlow PyTorch or scikit-learn Hands-On Gen AI Tooling Experience with prompt engineering RAG and evals This role is perfect for a dynamic leader who is passionate about the transformative potential of AI and is ready to drive product innovation at a global scale If you thrive in a fast-paced visionary environment and have a deep passion for AI technologies we d love to hear from you LI-CD1 LI-HYBRID About Epicor At Epicor we re truly a team Join 5 000 talented professionals in creating a world of better business through data AI and cognitive ERP We help businesses stay future-ready by connecting people processes and technology From software engineers who command the latest AI technology to business development reps who help us seize new opportunities the work we do matters Together Epicor employees are creating a more resilient global supply chain We re Proactive Proud Partners Whatever your career journey we ll help you find the right path Through our training courses mentorship and continuous support you ll get everything you need to thrive At Epicor your success is our success And that success really matters because we re the essential partners for the world s most essential businesses the hardworking companies who make move and sell the things the world needs Competitive Pay Benefits Health and Wellness Comprehensive health and wellness advantages designed to support your overall well-being Internal Mobility Opportunities for mentorship continuing education and focused career goal setting with 25 of positions filled internally Career Development Free LinkedIn Learning licenses for everyone along with our Mentoring Program to boost your personal development Education Support Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development Inclusive Workplace Collaborate with a diverse team in an inclusive global workplace that fosters innovation and celebrates partnership Work-Life Balance Policies built on mutual trust and support encouraging time off to rest recharge and reconnect Global Mobility Comprehensive support for international relocations and permanent residency processes Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued where you bring the whole and real you that s who we re interested in If you have interest in this or any role- but your experience doesn t match every qualification of the job description that s okay- consider applying regardless We are an equal-opportunity employer Recruiter Chaithra D B

📌 Principal Product Manager (Hyderabad)
🏢 Epicor
📍 Hyderabad