Branch Manager - Jewellery Position Branch Manager - Jewellery Location RS PURAM Department Retail Operations Reports To Regional Manager Operations Head Role Summary The Branch Manager is responsible for overseeing end-to-end operations of the jewellery showroom branch ensuring sales growth customer satisfaction staff performance inventory control and maintaining the brand s standards The role requires strong leadership sales expertise and operational excellence within the jewellery retail industry Key Responsibilities1 Sales Business Development Achieve monthly and annual sales targets for the branch Develop strategies to increase walk-ins conversions and average bill value Monitor sales performance of the team and provide guidance and training Plan and execute promotional activities seasonal campaigns and local marketing initiatives 2 Customer Relationship Management Ensure exceptional customer service and high customer satisfaction levels Handle high-value customers VIP clients and grievance resolutions Maintain long-term customer relationships to drive repeat business 3 Team Management Lead train and motivate the sales team to deliver high performance Allocate tasks manage shift schedules and ensure proper staffing Conduct regular performance reviews and provide coaching for improvement Ensure staff adherence to grooming standards and company policies 4 Inventory Stock Management Oversee stock replenishment stock rotation and ageing control Ensure accurate stock count timely audits and zero stock discrepancies Coordinate with the head office for procurement and transfers Maintain high-value gold diamond and precious stone inventory with proper security protocols 5 Operations Store Administration Ensure smooth daily operations of the branch Maintain showroom hygiene visual merchandising and display standards Ensure compliance with statutory requirements such as hallmarking billing standards and audit procedures Manage cash handling billing and financial reporting activities 6 Compliance Security Ensure branch compliance with company SOPs audit guidelines and regulatory requirements Oversee safety and security of staff customers and high-value inventory Monitor CCTV security personnel and safety protocols Qualifications Experience Graduate in Business Administration Retail Management preferred 2-4 years of experience in jewellery retail in a supervisory managerial role Strong knowledge of gold diamonds gemstones purity pricing and jewellery trends Proficiency in retail ERP Billing systems Key Skills Leadership Team Management Sales Negotiation Skills Customer Handling Relationship Management Inventory Stock Control Communication Interpersonal Skills Problem-Solving and Decision-Making Attention to Detail High Integrity Professionalism Salary Range 20000- 35000 Job Type Full-time Pay 20 000 00 - 35 000 00 per month Perks Provident Fund Work Location In person

📌 Branch Manager - Jewellery (Tamil Nadu)
🏢 Finotive solutions
📍 Tamil Nadu