Job Title Warranty Executive Location BMW Lutyens Motorrad City State Department After Sales Service Reports To Service Manager Warranty Manager Job Summary The Warranty Executive is responsible for managing all warranty-related activities in line with BMW Motorrad s policies and procedures This includes processing claims ensuring compliance with OEM standards and coordinating with technical and service teams to ensure accurate and timely submission of warranty claims Key Responsibilities Warranty Claim Management Process all warranty claims in accordance with BMW Motorrad warranty policies Review job cards and repair orders to validate claims before submission Track claim status and ensure timely settlement Compliance Documentation Maintain accurate documentation and records for all warranty-related activities Ensure all required supporting documents e g photos diagnostic reports are attached to claims Monitor warranty audits and ensure readiness for OEM evaluations Coordination Coordinate with service advisors technicians and parts department to gather relevant information for claim processing Liaise with BMW Motorrad warranty teams and regional offices for claim approvals and clarifications Reporting Analysis Generate periodic reports on claim trends rejections and recovery rates Analyze warranty costs and highlight potential areas of concern Customer Handling where applicable Explain warranty coverage to customers when needed Handle customer concerns related to denied or disputed claims professionally Requirements Education Graduate Diploma in Automobile Engineering or equivalent Experience 2-4 years in warranty handling preferably with a premium or luxury automotive motorcycle brand Skills Positive understanding of vehicle service processes and warranty systems Strong attention to detail and analytical ability Proficiency in DMS ERP systems e g Autoline CDK etc Familiarity with BMW Motorrad systems is a plus Effective communication and coordination skills Additional Details Working Hours As per dealership norms Employment Type Full-time Remuneration As per industry standards and experience Job Types Full-time Permanent Pay 20 000 00 - 35 000 00 per month Benefits Provident Fund Work Location In person

📌 Warranty Executive (New Delhi)
🏢 BMW Lutyens Motorrad
📍 New Delhi