Req ID 341827 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Networking Specialist to join our team in Anywhere in india Uttar Pradesh IN-UP India IN Job Overview The Senior Telecommunications Support Analyst analyzes and supports the telecommunications network to meet business and customer requirements This position analyzes maintains monitors and troubleshoots telecommunications components to provide a secure high-performance network He She is involved in capacity resources and contingency planning to manage the risks of telecommunications failure and ensure appropriate service levels are maintained This position addresses root causes and supports timely resolution of problems He She performs quality assurance and testing of transmission mediums and infrastructure components This position develops and maintains telecommunications disaster recovery plans and monitors network performance and availability He She implements specialized tools to diagnose the performance of the global telecommunications infrastructure This position maintains and increases a broad range of knowledge and skills in telecommunications systems dial plans switching architecture telephony and wiring He She maintains a packet analyzer infrastructure e g patches custom modifications upgrades etc to ensure devices meet UPS Data Security requirements and to ascertain that analyzers are strategically placed within the UPS global network for data forensics He She identifies opportunities for improvement Minimum Qualifications Provides 2nd-level enterprise network support to resolve complex network issues Performs technical analyses and resolutions of network-related incidents within the UPS global network infrastructure to minimize disruptions and downtime Provides technical analyses of applications hardware and software activities on the UPS global network to assist with problem resolution and to minimize disruptions and downtime Performs root cause analyses and works with appropriate groups to implement final resolutions to prevent problem recurrence Utilizes packet analyzers and network management systems to isolate and resolve issues effectively Proficiency with Wireshark and packet captures a MUST Complete understanding of the steps for a successful connection and termination of a socket Knowledge of how Spanning Tree works Protocol knowledge ARP DHCP DNS WAN LAN TCP UDP Experience Level Breakdown by Role Functional Role Key Responsibilities Recommended Experience Level Network Analysis Support Analyze maintain monitor and troubleshoot telecom components 5-7 years in telecom network support roles Capacity Contingency Planning Plan for resources capacity and risk mitigation 5 years with exposure to enterprise-level planning Problem Resolution Root Cause Analysis Address root causes and ensure timely fixes 5-7 years with proven incident management experience Quality Assurance Testing Test transmission mediums and infrastructure 3-5 years in QA testing of telecom systems Disaster Recovery Planning Develop and maintain telecom DR plans 5 years with DR strategy and implementation Performance Diagnostics Use specialized tools to assess global telecom infrastructure 4-6 years with diagnostic tools e g SolarWinds Wireshark Telecom Systems Expertise Maintain broad knowledge of dial plans switching telephony wiring 7 years in telecom engineering or architecture Packet Analyzer Management Maintain infrastructure for data forensics and security compliance 5-7 years with packet analysis and security protocols Continuous Improvement Identify and implement process improvements 5 years with a track record of innovation and optimization Additional Notes This role clearly demands senior-level expertise especially in enterprise-scale telecom environments Candidates should ideally have certifications like CCNA CCNP Cisco CompTIA Network or similar Experience with global networks and security compliance e g UPS Data Security is a robust differentiator About NTT DATA NTT DATA is a 30 billion trusted global innovator of business and technology services We serve 75 of the Fortune Global 100 and are committed to helping clients innovate optimize and transform for long term success As a Global Top Employer we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting data and artificial intelligence industry solutions as well as the development implementation and management of applications infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group which invests over 3 6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future Visit us at Whenever possible we hire locally to NTT DATA offices or client sites This ensures we can provide timely and effective support tailored to each client s needs While many positions offer remote or hybrid work options these arrangements are subject to change based on client requirements For employees near an NTT DATA office or client site in-office attendance may be required for meetings or events depending on business needs At NTT DATA we are committed to staying flexible and meeting the evolving needs of both our clients and employees NTT DATA recruiters will never ask for payment or banking information and will only use nttdata com and talent nttdataservices com email addresses If you are requested to provide payment or disclose banking information please submit a contact us form NTT DATA endeavors to make accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process 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📌 Networking Specialist (India)
🏢 NTT Data
📍 India