What you will do Answer calls professionally to provide information about pet products and services or obtain details of complaints Keep records of customer interactions and transactions Follow up to ensure that appropriate actions were taken on customers requests Refer unresolved customer grievances or special requests to the designation department for further investigations What we offer Competitive salaries A well-planned insurance cover for you and your family A team with smart empathetic and ambitious people who genuinely want to make a difference in the pet care space A culture of ownership and mutual care so you don t just learn but also thrive What are we looking for We re on the lookout for a Customer Delight Cell Agent with One to Two years of relevant experience in a customer-facing role Voice and Non-voice process Excellent communications skills and can speak English fluently Has good interpersonal skills and the ability to handle pressure Prefer candidates who have previous experience in e-commerce Eligibility Any bachelor s or master s graduate degree Location Bangalore Indira Nagar Job Type Full time Pay Up to 360 000 00 per year Work Location In person