JOB DESCRIPTION Join our expanding Design Strategy Operations team as a Design Operations Support Associate where you ll enhance design processes and support stakeholders As a Design Operations Support Associate within Chase s Design Strategy Operations team you play a vital role in maintaining seamless operations and facilitating effective communication You support design initiatives and manage financial aspects ensuring proper administration and compliance Job Responsibilities Oversee and manage access to design tools ensuring correct permissions and adherence to security protocols Serve as the primary contact for tools team communications ensuring timely information dissemination Provide basic support for the Design Center of Excellence toolset assisting users and resolving issues Coordinate projects track progress and ensure alignment with strategic goals Develop and maintain documentation related to design tools and processes Regularly update and manage information resource sites for accuracy and relevance Assist in budget tracking and manage spend request submissions for financial accountability Conduct audits and reviews of access permissions for tools ensuring compliance with governance protocols Required Qualifications Capabilities and Skills 2 years of experience in operations finance or technology administration and management 1 years of experience in project or program management BA or BS in Business Administration or related field or equivalent work experience Experience in finance support and records management Strong organizational and communication skills Ability to manage multiple projects and tasks simultaneously Ability to conduct audits and manage access permissions Excellent written and verbal communication skills Strong skills in Confluence MS Teams MS Office Outlook Word Excel PowerPoint SharePoint Preferred Qualifications Capabilities and Skills Familiarity with design tools Figma Adobe Creative Suite and UI UX design processes Familiarity with Monday com Prior Design Ops experience working with SaaS tools and technology ABOUT US JPMorganChase one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal prospect employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our FAQs for more information about requesting an accommodation ABOUT THE TEAM Our Consumer Community Banking division serves our Chase customers through a range of financial services including personal banking credit cards mortgages auto financing investment advice small business loans and payment processing We re proud to lead the U S in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction