Ingram Micro is a leading technology company for the global information technology ecosystem With the ability to reach nearly 90 of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage TM set us apart Position Summary Typical pre-sales activities include gaining understanding of customer s business and analysis of customer s system and product needs Provides primarily pre-sales technical support for the development and implementation of complex products applications solutions What you bring to the role Seasoned qualified individual contributor Works independently with limited supervision May manager projects processes Coaches and reviews the work of lower level professionals Problems faced are difficult and often complex Influences others regarding policies practices and procedures Provides solutions to a variety of complex technical and business matters Will champion significant projects programs and business initiatives using demonstrated creativity and ingenuity May assist more junior staff members with aspects of their job Incumbents provide a leadership role for the work group through knowledge in his her area of specialization Generally free to determine work priorities based on general direction from managers Specialist in technical or business skills Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations Four year college degree or additional relevant experience in a related field Minimum 5 years functional experience including a minimum of 3 years specific experience Ability to make significant contribution to processes and systems