To call and follow up on allocated cases under the overdue payments Review follow and update all the allocated cases Collect payments and curb the overdue payment accounts Follow the standard operating procedures as set up by the company Seek HELP ASK wherever in doubt ESCALATE wherever required Ability to multitask and meet deadlines Prioritize tasks to ensure the successful completion of each debt collection attempt Achieve the targeted resolution in respective buckets every month as set by the business Ability to negotiate with clients and resolve conflicts Must have a minimum of 6 months experience as a US Collection Officer Job Types Full-time Permanent Pay 35 000 00 - 45 000 00 per month Advantages Food provided Health insurance Provident Fund Work Location In person