- 10 years of experience in implementing or architecting ServiceNow solutions Experience in designing configuring and customizing ITOM CSDM and CMDB modules Must have experience in the design and implementation of the modules below O ITOM Design Setup and configuration of ServiceNow ITOM modules like Discovery Service Mapping Event Management Cloud management Health Log Analytics Certificate management and Orchestration Integrations O CSDM Implementing and maintaining the CSDM framework within the ServiceNow platform including defining data requirements configuring CMDB classes and establishing relationships between configuration items CIs Define create and maintain relationships between CIs in the CSDM including dependency containment and service relationships Develop and implement data management and governance policies for the CSDM to ensure data accuracy consistency and completeness O CMDB Ensuring the CMDB is populated with accurate and up-to-date data and that it accurately reflects the IT setting and its relationships with business services Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in third-party integration REST SOAP Other methods Integration Hub and E bonding Service Graph Connectors Experience with scripting in the ServiceNow platform using JS Business Rules Client Scripts UI Actions UI Pages AngularJS Jelly etc Experienced in collaborating with teams to understand their requirements and pain points translating them into functional specifications Conduct workshops and training sessions for end-users to ensure the successful adoption of the implemented solutions Perform system testing troubleshooting and issue resolution during the implementation phase Collaborate with technical teams to define integrations with other systems and applications ensuring seamless data flow Provide ongoing support to end-users addressing their queries and issues related to the ServiceNow platform module Document processes configurations and solutions to create comprehensive user guides and training materials Excellent communication and interpersonal skills Strong ownership accountability and attention to detail Mandatory Skills ServiceNow CMDB ServiceNow Connected Ops ServiceNow ITOM-Discovery ServiceNow ITOM-Service Mapping ServiceNow-Cloud Observability ServiceNow ITOM-Governance ServiceNow ITOM-Cloud Insights Job Types Temporary Contract Work Location Remote

📌 Senior Servicenow Developer/tech Lead(tl) (India)
🏢 Decillion Digital
📍 India