Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs Learn how we are building one of the fastest-growing ecommerce companies in history www spreetail com As a Principal Software Engineer you ll lead a cross-functional team to build and scale Spreetail s Customer Experience offerings to improve customer retention decrease various leakages in returns refunds and increase automation of very manual processes You ll influence product strategy and tech direction and collaborate with executive stakeholders in Merchandising Supply Chain Brand Management and Customer Experience How you will achieve success Build and lead a high-velocity engineering team that owns P L outcomes Hire and mentor younger engineers scaling capability across CE tech Deliver AI NLP solutions e g summarizing multi-thread email threads classifying tickets and partner with CE leadership to cut associate handling time by half or more Own returns process automation triggering WH actions partial refunds replacement flows and scale prototypes into production-ready systems using automation tools including low-code solutions Be accountable for X- XXM GMV or EBITDA outcomes What experiences will help you in this role 8 years of engineering experience with at least 2 years in an engineering leadership capacity Robust backend systems background and full-stack experience Python React Django frameworks Applied NLP experience preferred Experience with CRM Zendesk Salesforce or B2C eCommerce helpful Comfortable with fast ramp-up ambiguity and full ownership of outcomes This is a remote position and requires candidates to have an available work-from-home setup Desktop Laptop system requirements 4th generation or higher at least Intel i3 or equivalent processor at least 4GB RAM Windows 10 and above or MAC OSX operating system You are required to provide your own dual monitors A strong and stable internet connection A DSL cable or fiber wired internet service with 10 Mbps plan or higher for primary connection PC Headset A high-definition HD external or integrated webcam with at least 720p resolution Please be aware of scammers Spreetail will only contact you through Lever or the spreetail com domain Spreetail will never ask candidates for money during the recruitment process Please reach out to careers spreetail com directly if you have any concerns Emails from spreetailjobs com are fraudulent LI-Remote

📌 Principal Python Developer (India)
🏢 Spreetail
📍 India