Job description Job Summary We are seeking a dedicated and detail-oriented IT Executive to manage day-to-day IT operations including hardware troubleshooting network support CCTV maintenance server backups including NaaS IT inventory tracking vendor coordination and employee onboarding for IT assets The role also includes setting up and configuring emails via Microsoft Outlook and ensuring timely maintenance of the IT Register Key Responsibilities 1 Hardware Support Troubleshooting Diagnose and resolve hardware issues for desktops laptops printers and peripherals Perform system upgrades installations and routine maintenance Maintain asset health and suggest hardware replacements as needed 2 Networking CCTV Manage LAN WAN configurations switch router setup and basic firewall rules Monitor and maintain the office internet and network uptime Maintain and troubleshoot IP-based CCTV camera setups and ensure recording storage is functional and secure 3 NaaS Server Data Backup Coordinate and monitor scheduled server backups local cloud NaaS Ensure data integrity and recovery processes are in place and tested Escalate backup failures to appropriate stakeholders and vendors 4 Inventory Asset Management Maintain and regularly update IT asset inventory including laptops desktops software licenses and peripherals Conduct physical audits and ensure alignment with the IT Register Tag and document new assets as part of onboarding and maintain handover records 5 Vendor Coordination Liaise with IT hardware software and service vendors for timely delivery AMC and support requests Raise purchase requests and follow up on pending issues or procurement 6 IT Onboarding Outlook Configuration Set up recent employee systems with required software email credentials and access Configure and troubleshoot Microsoft Outlook POP IMAP Exchange settings Support employees with day-to-day application and access issues 7 Documentation Compliance Maintain IT Register log IT incidents and track resolutions Ensure adherence to internal IT policies data security standards and compliance guidelines Key Skills Required Knowledge of Windows OS basic networking TCP IP DNS DHCP Familiarity with NaaS or cloud backup tools Experience with CCTV systems and video storage solutions Proficiency in Outlook configuration and troubleshooting Strong coordination and communication skills Familiarity with IT asset management software is a plus Qualifications Bachelor s degree in IT Computer Science or a related field Minimum 2-4 years of relevant experience in IT support roles Certifications like CompTIA A N MCP or similar are preferred Job Types Full-time Permanent Pay 11 404 44 - 35 715 35 per month Work Location In person

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