Key Responsibilities Operations Management Oversee day-to-day operations of restaurants bars banquets catering and in-room dining Implement and monitor MFPL s Standard Operating Procedures SOPs for F B service Ensure consistency in food quality presentation and service across all outlets Financial Business Management Develop and manage budgets cost controls and revenue forecasts for the F B department Drive profitability through creative promotions events and upselling strategies Monitor purchasing stock levels and wastage to optimize costs Team Leadership Recruit train and mentor F B staff in line with MFPL standards Create staff schedules to ensure efficient service operations Motivate the team build a culture of service excellence and manage performance Guest Service Excellence Ensure personalized and memorable guest experiences at all touchpoints Address guest queries and complaints promptly ensuring guest satisfaction Build long-term relationships with guests to encourage loyalty and repeat visits Compliance Standards Ensure compliance with food safety hygiene and liquor regulations Conduct regular audits to maintain MFPL s service and cleanliness standards Uphold health safety practices in all areas of food and beverage service Qualifications Skills Bachelor s degree diploma in Hotel Management Hospitality or a related field Minimum 5-7 years of progressive experience in Food Beverage with at least 2-3 years in a managerial role Strong knowledge of F B trends guest preferences and industry best practices Excellent leadership communication and interpersonal skills Proven ability to manage budgets control costs and drive revenues Proficiency in POS systems and MS Office applications Key Competencies Guest-focused with exceptional service orientation Strong business and financial acumen Ability to lead inspire and manage diverse teams High attention to detail and operational excellence Strong organizational and multitasking abilities Job Types Full-time Permanent Pay 35 000 00 - 50 000 00 per month Benefits Provident Fund Work Location In person