Standard Operating Procedure SOP for HR Manager 1 Purpose To establish a standardized framework for the Human Resources HR Manager in managing recruitment employee relations performance management compliance and HR administration effectively and efficiently 2 Scope Applies to the HR Manager and HR team across all departments within the organization 3 Responsibilities Ensure compliance with labor laws and company policies Act as a liaison between management and employees Oversee all HR functions recruitment onboarding payroll performance and employee welfare Safeguard confidentiality of employee records 4 Procedures A Recruitment Onboarding 1 Identify manpower requirements with department heads 2 Draft and post job descriptions on approved platforms 3 Screen applications and schedule interviews 4 Conduct interviews with relevant stakeholders 5 Issue offer letters and contracts 6 Facilitate onboarding orientation policy briefing IT setup buddy system B Employee Records Documentation 1 Maintain updated employee database digital physical 2 Ensure employment contracts IDs tax documents and personal files are complete 3 Regularly update records for promotions transfers and exits C Payroll Benefits Administration 1 Collect and verify attendance leave records 2 Process payroll in compliance with statutory requirements tax social security etc 3 Administer employee benefits health insurance allowances bonuses 4 Address payroll discrepancies promptly D Performance Management 1 Implement Key Performance Indicators KPIs with department heads 2 Coordinate periodic appraisals and feedback sessions 3 Identify training and development needs 4 Manage recognition and reward programs E Employee Relations Engagement 1 Act as first point of contact for employee grievances 2 Conduct investigations into workplace issues 3 Organize team-building and engagement activities 4 Foster a positive and inclusive work culture F Compliance Policy Management 1 Ensure adherence to labor laws safety regulations and company rules 2 Update HR policies periodically and communicate changes 3 Conduct compliance audits and risk assessments G Training Development 1 Identify skills gaps with department heads 2 Organize training programs workshops and e-learning 3 Evaluate effectiveness of training initiatives H Exit Offboarding 1 Conduct exit interviews 2 Process final settlements salary benefits tax clearance 3 Ensure return of company property 4 Remove system access and update records 5 Reporting Submit monthly HR reports to senior management headcount recruitment status attrition payroll summary training activities Highlight risks and recommend solutions 6 Review This SOP should be reviewed annually or when there are significant changes in labor laws or company policies Job Type Full time Pay 30 000 00 - 40 000 00 per month Benefits Health insurance Work Location In person