Hotel Manager Location Coimbatore Tamil Nadu Position Hotel Manager Employment Type Full-Time Experience 3-7 years of hotel management About Us We are looking for an experienced Hotel Manager to lead our daily operations and ensure smooth coordination across all departments Key Responsibilities 1 Strategic Business Leadership Develop and execute the hotel s annual business plan aligned with revenue occupancy and brand standards Conduct market research and competitor benchmarking to strengthen market positioning Collaborate with sales marketing teams to attract corporate clients MICE Meetings Incentives Conferences Exhibitions and group bookings Build and maintain strategic partnerships with travel agents OTAs and corporate clients 2 Operations Management Oversee Front Office Housekeeping Food Beverage Engineering and Security operations Ensure immaculate room and public area standards with regular preventive maintenance Drive quality control in menus banquets and in-room dining while monitoring cost-to-revenue ratios Enforce SOPs across departments and update them quarterly 3 Guest Experience Relations Implement guest satisfaction strategies tracking NPS and online reputation Tripadvisor Google OTAs Personally handle escalated guest complaints with tact and professionalism Build personalized engagement for VIPs frequent travelers and loyalty program members Ensure cultural sensitivity and multilingual support for international guests 4 Financial Revenue Management Prepare and monitor P L budgets and capital expenditure plans Apply dynamic pricing strategies through Revenue Management Systems RMS Maximize ADR RevPAR and GOP while maintaining cost efficiency Conduct weekly revenue review meetings with department heads 5 Sales Marketing Branding Drive B2B and B2C sales strategies tailored to corporate and leisure segments Collaborate on SEO SEM OTA promotions and social media campaigns Represent the hotel at networking events trade shows and hospitality exhibitions Maintain brand consistency in guest communications signage and service delivery 6 Human Resources Team Leadership Oversee recruitment training and career development across all hotel departments Implement KPI-driven performance evaluations and leadership grooming programs Foster a culture of inclusivity motivation and continuous improvement Ensure compliance with labor laws workplace safety and ethical practices 7 Compliance Safety Sustainability Enforce compliance with hotel regulations fire safety sanitation food handling GST and labor laws Implement sustainability initiatives energy conservation waste reduction and eco-friendly amenities Audit hygiene and HACCP standards in kitchens rooms and public areas Maintain 24 7 emergency response protocols fire medical and security Key Performance Indicators KPIs Occupancy and RevPAR growth Guest satisfaction review scores Staff turnover rate and training compliance Cost control food cost payroll of revenue GOP and profit margins against budget Success in corporate tie-ups and repeat guest retention Qualifications Skills Bachelor s Master s degree in Hospitality or Business Administration Minimum 3-7 years of hotel management experience business-class or upscale property preferred Strong knowledge of PMS POS RMS and CRM systems Advanced financial acumen budgeting forecasting and revenue analysis Excellent leadership decision-making and conflict-resolution skills Fluency in English mandatory knowledge of additional languages preferred Work Conditions Full time on-site leadership role in Coimbatore Flexibility to work evenings weekends and holidays Balance of hands-on operations management and administrative responsibilities Job Types Full-time Permanent Pay 20 000 00 - 50 000 00 per month Benefits Life insurance Provident Fund Work Location In person

📌 Hotel Manager (Tamil Nadu)
🏢 Py Olliv
📍 Tamil Nadu