About the job EM5 is hiring a Customer s Superhero a k a Chief Problem Solver We re not just building perfumes we re building experiences And sometimes experiences come with questions like Bhaiya delivery kab aayega or Which fragrance will make my ex regret their life choices That s where YOU come in Location Indore Madhya Pradesh Type Full-time On-site Your Mission should you choose to accept it Reply to customers without ghosting them we leave that to their exes Solve order delivery and fragrance dilemmas with ninja-level calmness Be the bridge between our fragrance lab and our fragrance lovers Collect feedback like Pokemon gotta catch em all Occasionally explain that Aghori is not a person it s a fragrance Skills You ll Need Communication skills sharper than a barber s blade English Hindi Empathy strong enough to handle urgent DMs Problem-solving attitude panic is not a strategy Experience in customer support is nice but being unshakably patient is nicer Ability to survive in a start-up where yesterday is always the deadline Perks of Joining Be part of India s fastest-growing perfume mafia okay brand Young slightly crazy but super fun work workplace Freebies yes you ll smell amazing without going broke Bragging rights I help people smell better for a living If you think you can handle complaints and compliments like a pro hit that apply button Because at EM5 customer support isn t just about solving problems it s about adding a dash of fragrance to someone s day Job Types Full-time Permanent Fresher Pay 200 000 00 - 400 000 00 per year Work Location In person

📌 Customer's Superhero (a.k.a. Chief Problem Solver) (Madhya Pradesh)
🏢 India Infotech
📍 Madhya Pradesh