We are looking for Customer Support Consultants to join our growing team in Bangalore In this role you will be the first point of contact for customers needing support with the Corporater platform You ll play a key part in ensuring high customer satisfaction by delivering timely knowledgeable and solution-focused support Key Responsibilities Provide first-line support to customers via email chat and phone Troubleshoot and resolve software-related issues efficiently and professionally Log track and manage support tickets in the internal ticketing system Escalate complex issues to internal teams consultants developers when needed Conduct product demos and training sessions for customers Create and maintain knowledge base articles and FAQs Follow up on open issues to ensure timely resolution and customer satisfaction Share customer feedback to improve the product and support experience Qualifications Skills Bachelor s degree in IT Computer Science Business or a related field 2 years of experience in customer or technical support roles Strong problem-solving skills and a proactive customer-first attitude Experience with enterprise software SaaS or business applications Excellent communication skills in English written and verbal Ability to manage multiple priorities in a fast-paced environment Familiarity with tools like Zendesk Jira or Freshdesk is a plus Knowledge of GRC or business management platforms is an advantage What We Offer Competitive salary and benefits package Opportunity to work in a global tech company with international clients Supportive and collaborative team environment Professional growth and learning opportunities A role where your contribution makes a real impact How to Apply If you re passionate about delivering excellent customer support and enjoy working in a dynamic technology-driven setting we d love to hear from you Contact Jude Bruno Manager HR Operations Chennai 91 994 1007 768 or Trishna Das HR Bangalore 91 801 1866 065 Note This is a direct company recruitment We do not accept applications via external agencies A background check may be conducted for selected candidates

📌 Customer Support Consultants (Karnataka)
🏢 Corporater
📍 Karnataka